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Wednesday, January 12th 2021

This week in
Consulting

What does the post-covid leisure and travel industry look like?

This week’s must read

Lessons learned from the most disruptive year in travel | Amadeus
How did Amadeus recalibrate and adapt its business to unprecedented times? Here’s a round-up of our key business takeaways and lessons learned.

The arrival of a vaccine provides a glimpse of better horizons. It’s now time to look back as we leave 2020 behind us and gather the lessons we’ve learned during the most disruptive year in travel history. Innovation, agility, and resilience are in the air. How did the travel industry recalibrate and adapt to unprecedented times?

This Week’s Must Read is an insight piece from Daniel Batchelor about Amadeus’ perspective on the most disruptive year in travel.

 Daniel Batchelor@Amadeus

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Thought Leadership

Digitization vs. Hotel Digital Transformation - 4 Concepts You Should Know to Maximize Your Hotel’s Potential - Les Roches
Alejandro Soria, 2011 alumnus of Les Roches Marbella and CEO of Cohosting, writes about the importance of Hotel Digital Transformation to ensure future growth in the wake of the Covid-19 pandemic.

Since the COVID-19 pandemic, many hoteliers are forced to face the digital transformation of their hotels. Online check-in, smart upselling, electronic locks, and chatbots: so many solutions already in place. So what’s next?

Alejandro Soria Saez@Cohosting

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The future of travel & tourism in the wake of covid-19
First and foremost, the novel coronavirus, or COVID-19, has caused incredible tragedy. The number of people suffering from illness, death of loved ones, unemployment, economic impact, health and poverty is overwhelming.

The world has and continues to suffer sizeable losses and setbacks due to COVID-19. However, Travel & Tourism leaders are seizing the crisis as an opportunity to further enable the inclusive and sustainable growth of the sector. Here are four trends expected to lead the way through recovery and beyond.

Gloria Guevara Manzo@WTTC and Matthieu de Clercq@Oliver Wyman

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The long, bumpy road to the future of leisure travel
One thing is clear from potential leisure travel rebound scenarios: leisure travel is not in for a smooth recovery [See: Return to leisure travel]. With time, we expect pre-COVID leisure travel demand to rebound.

The virus-related changes in behavior are likely to impact how we will travel during the rebound substantially. Travel companies will need to adapt to shifts in traveler preferences and demand.

Marguerite Fitzgerald@BCG

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6 Key Learnings from an Unprecedented Year in Hospitality | By Matthieu Mauguin – Hospitality Net
At the end of 2019, hospitality professionals seemed to have a good idea of what to expect in 2020. From the impending advent of new AI solutions to the generalization of online marketing, most analysts predicted that the industry would keep on riding its growth spur towards a complete digital trans…

In 2020 most analysts predicted that the Hospitality industry would keep on riding its growth spur towards a complete digital transformation; it was without counting the arrival of the Covid-19. Here are some Key Learnings from an unprecedented year in Hospitality.

Matthieu Mauguin@PrivateDeal

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This week’s Consulting News

HSBC Faces Investor Pressure Over Fossil-Fuel Financing | MarketScreener
By Maitane Sardon A group of institutional investors are pressuring HSBC Holdings PLC to phase out coal and make sure its financing activities are aligned with the Paris Agreement on climate... | January 13, 2021

| @Maitane Sardon for marketscreener

Apple reportedly in talks with Hyundai to make its first-ever autonomous electric car- Technology News, Firstpost
Hyundai Motor and Apple Inc will apparently sign a partnership deal for self-driving car as early as March, and start production by 2024 in the US.

| @firstpost

Hozpitality explores positive news coming from the Middle East in 2021
/PRNewswire/ -- Businesses in the Middle East can now hope to thrive again as the borders with Qatar is now open. Despite the fact that exchange wasn’t...

| @PRNewswire

How buyers in professional services will approach M&A in 2021
Global M&A advisory firm Equiteq has released the 2021 edition of its annual ‘Global Buyers Report’, outlining key M&A trends among buyers and investors from across the professional services industry

| @Consultancy.uk

 

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This week’s media

Damian Scokin, CEO of Despegar.com, Alex Dichter and Juan Carlos Altmann, McKinsey discuss the Future of the travel industry.

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