Editorial
Imagine regaining the ability to walk or see after years of decline—it sounds like science fiction, but it’s reality today. A man in his 60s with Parkinson’s walks again, and a 70-year-old woman, once blind, sees thanks to cutting-edge spinal neuroprostheses and retina implants.
These stories highlight the transformative power of human augmentation. HealthTech and Biotechnology are not just enhancing our efficiency but also restoring vital functions and improving lives.
In this edition of This Week in Consulting, we explore how AI and human expertise can coexist to elevate performance, shift employee mindsets, and revolutionize customer experiences through digital humans.
We’ll dive into why we instinctively trust or reject technology and examine how forming partnerships with digital tools can redefine our future. Join us on this exciting journey into the future of human augmentation and share your thoughts!
Laurent THOMAS
Chairman Consulting Quest
This week’s must read
In this edition of This Week in Consulting, we explore the transformative world of human augmentation, where emerging technologies are not only enhancing human efficiency but also improving health, curing ailments, and supporting us when our bodies falter.
This article by Capgemini explores the ongoing debate around human augmentation by technology. It highlights real-life examples, like a man regaining his ability to walk through spinal neuroprosthesis, demonstrating how innovation in #HealthTech is reshaping human potential and improving lives.
This week’s media
In this Gartner video, Mary Mesaglio introduces digital disinhibition and algorithmic aversion to explain why we humans instinctively trust or distrust technology. Understanding these concepts helps in navigating the complexities of AI and forming better partnerships with digital tools.
Thought Leadership
This article by L.E.K. Consulting discusses the transformative potential of generative AI, likening its impact on services businesses to that of Ford’s production line. It outlines strategies for effective implementation, emphasizing the synergy between AI capabilities and human expertise.
This article by Cognizant introduces Iris, a digital concierge at Dallas Fort Worth Airport. It explores how digital humans like Iris enhance customer experiences across various sectors, emphasizing their potential benefits, implementation considerations, and the importance of aligning them with brand identity.
This article by PA Consulting highlights how AI reflects human biases, offering an opportunity for businesses to address ethical concerns. By involving diverse teams and using AI insights, organizations can foster more inclusive policies and minimize systemic inequalities in HR practices.
In this episode of McKinsey Talks Talent, Stanford’s Melissa Valentine joins McKinsey partners Bryan Hancock and Brooke Weddle to explore human-centered AI. They discuss its impact on performance and strategies to shift employee mindsets from anxiety to excitement.
This week’s consulting news selection
Independent financial advisory firm Interpath has appointed Clara Coakley as a Director to its Debt Advisory team in Dublin as transactions in the European property market gather pace.|
North Highland, the leading change and transformation consultancy, has announced the addition of Mark Satisky as managing director and chief financial officer. Satisky joins the team with more than 25 years of experience leading and helping expand high-growth technology and services organizations.|
FTI Consulting has announced the appointment of Jens Paulus as a Senior Managing Director in the Forensic and Litigation Consulting segment.|
Synechron, a leading global digital transformation consulting firm, announced the opening of its new office in Belgrade, Serbia, underscoring the company’s significant growth and commitment to client needs to support ongoing and future projects globally.|
Laurent is the Chairman and Co-founder of Consulting Quest. Focused on greater value creation, and being thoroughly familiar with Consulting, Laurent has sourced and sold millions of dollars worth of Consulting over the course of his career. Prior to joining Consulting Quest, Laurent was Executive Vice President Oil and Gas at Solvay and Senior Partner Transformation at Oliver Wyman.
