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While measuring the performance of consulting service providers is crucial for your business, it's not a methodical and straightforward process. No wonder, 57% of companies don’t have a systematic Performance Evaluation system for the Consulting Category.

On the other side of the spectrum, most consulting firms work without having a reliable system for measuring clients' satisfaction. Many of them learn it the hard way -- they come to know about their clients' dissatisfaction with their performance only when they lose that account.

On this week's Smart Consulting Sourcing Podcast, Helene reveals six approaches to measuring the performance of consulting services. No matter whether you are a consultant or a client, you're sure to benefit from this episode. So, tune in!

#performance #measurement #smartconsultingsourcing #podcast
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Procurement is changing. Now new technologies are helping organizations to automate the more transactional tasks and focus on more strategic ones. Procurement groups have now more time to invest in building relationships with internal clients and suppliers. But it also means that the profiles needed for procurement are changing.

How do we attract talents? How to make sure we have enough candidates for the procurement careers?

This is what we will discuss today with Alejandro Basterrechea, Head of Procurement Excellence & (Corporate) Services, Zalando.

#ProcurementGameChangers #ProcurementAsCareer #interview
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A contractual document must be there to ensure the best interest of both parties. Such an agreement acts as a guiding force for the consulting firm.

Is your team capable of crafting a flawless consulting agreement? Are you avoiding common mistakes? How to ensure you get what you pay for? Listen to this episode to find answers to all these questions and more.

On this week's Smart Consulting Sourcing podcast, Helene examines the four components of consulting agreement along with her exclusive tips on how to incorporate them into yours properly.

#consultingagreement #smartconsultingsourcing #podcast
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Have you ever scratched your head looking at your consulting spend wondering how 3 business units have bought the same project from different consultancies?

Have you ever looked in detail at the consistency between your strategic priorities and where you invest your consulting budget?

Do you have difficulties finding consulting budgets in the second part of the year because everything was spent in Q1?

In the future, you may come across these challenges. The good news is that there are effective strategies and tactics that you may use to avoid these difficulties.

Consulting Sourcing expert Hélène Laffitte shares her valuable tips on how to implement demand management for consulting services so that you work on the right projects and maximize the value of your consulting spend.

In this video, Hélène Laffitte will address the following:
✅ How to convince stakeholders to embrace the approach of demand management?
✅ What are the key components of a good demand management process?
✅ The importance of implementing demand management and how does it actually work.
✅ A step by step process to implement demand management in your company.

Chapters
00:00 - Introduction
03:41 – What is demand management?
07:55 – Why is it so important to manage demand?
13:16 - How does demand management work?
16:25 - What does a demand management toolbox contain?
30:35 - What are the key success factors to implement?
40:40 - Q&A

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OUR VIDEOS - PLAYLIST
👉 Webinars: https://bit.ly/3AUvnTA
👉 Knowing the Consulting Industry: https://bit.ly/3sh7Rwn
👉 Buying Consulting: https://bit.ly/3LaFQPQ
👉 Managing the Consulting Category: https://bit.ly/3La0JKE

If you are a professional in consulting and are looking to level up and learn more about the industry, visit the Consulting Quest website at: https://consultingquest.com

For weekly articles and updates on the consulting industry, subscribe to our newsletter at: https://consultingquest.wiki

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You can also subscribe to our podcast channel for weekly podcasts on everything related to consulting at: https://podcast.smartconsultingsourcing.com/

Stay tuned for our next video!

#DemandManagement #ConsultingIndustry #SmartConsultingSourcing

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It's a common notion that purchasing consultancy services is complicated. Without attempting to understand the factors that add to the complexity or explore ways to simplify the process, some companies just choose not to purchase consultancy despite their need for it.

Others just take the plunge without first trying to understand the nitty-gritty of procuring complex professional services that are intangible and hence, hard to measure.

On this week’s Smart consulting Sourcing podcast, Consulting Sourcing Expert Hélène Laffitte explains what's so specific about purchasing consulting services to get the most out of the procurement process.

#sourcing #podcast #smartconsultingsourcing
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For weekly articles and updates on the consulting industry, subscribe to our newsletter at https://consulting.wiki
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139 0

The French Senate's investigative team has criticized the government for its "opacity" and "lack of accountability". This is a problem that has been going on for years, and it's time for things to change. Watch this video to learn more about the French Senate's investigation, and share it with your friends to help raise awareness!

In this video, Helene Laffitte and Laurent Thomas have examined the report from a strategic and procurement angle in order to provide the keys to unlocking this conundrum.

#frenchgovernment #consultants #money
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The top consulting firms are those that consistently deliver exceptional results for their clients. They're the ones who have a track record of success in helping businesses achieve their goals.

On this week’s Smart consulting Sourcing podcast, Consulting Sourcing Expert Hélène Laffitte argues that all that businesses need to do is change their perspective about what makes a top consulting firm.

She discusses four aspects that they should emphasize while searching for the right firm, instead of hiring one just because it's top-ranking. Tune in to listen to this very interesting episode.

#sourcing #podcast #smartconsultingsourcing
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190 7

Just like a map helps you to identify your current location and suggests a route to your desired destination, the consulting procurement maturity grid can help companies to assess their present procurement capabilities, allowing them to take steps to the upper levels.

On this week’s Smart consulting Sourcing podcast, Consulting Sourcing Expert Hélène Laffitte explains the dimensions and levels in the consulting procurement maturity grid and explains what companies can do to transcend each level. Tune in to gain a new perspective on your procurement capability!

#sourcing #podcast #smartconsultingsourcing
----------------
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Competition inspires people to go for peak performance, and lack of it creates opportunities for subpar results. As a business owner, you know the importance of getting the best performance from your team.

On this week’s Smart consulting Sourcing podcast, Consulting Sourcing Expert Hélène Laffitte explains how to get the best performances from your consultants by setting clear expectations and using effective communication techniques.

#sourcing #podcast #smartconsultingsourcing
----------------
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For weekly articles and updates on the consulting industry, subscribe to our newsletter at https://consulting.wiki
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