Have you ever experienced having your room service delivered by a robot? It happened to me a few years ago in Singapore. Turns out the robot’s food delivery door got jammed and I had to call the super to save the day, but the first impression was awesome.
Now I don’t know when I will see this little robot again as like most business travelers I think twice before taking up any long-distance travel. The travel industry is adapting rapidly to the new behaviors of both business and leisure travelers. New sustainable alternatives are appearing, mobility as a service is on the rise. Picking the right bet is critical and challenging at once as one cannot stay prepared for any possible outcome.
In this issue of This Week in Consulting, we explore the ways the pandemic has impacted the travel industry, some of the likely scenarios lying ahead as well as some fancy industry trends.
Enjoy the read. Feel free to comment. Would love to hear your views.
Chairman Consulting Quest
This week’s must read
This Week’s Must Read is an insight piece from Peter Caputo, Ramya Murali Bryan Terry, Anthony J. Jackson, and Maggie Rauch, Deloitte on how the pandemic is reshaping corporate travel.
This week’s media
This week’s consulting news selection
FTI Consulting was recognized as America’s Most JUST Companies by JUST Capital, in partnership with CNBC. This ranking is awarded to companies for their efforts on 20 priorities for just corporate behavior that impact workers. Read the full report here
Laurent is the Chairman and Co-founder of Consulting Quest. Focused on greater value creation, and being thoroughly familiar with Consulting, Laurent has sourced and sold millions of dollars worth of Consulting over the course of his career. Prior to joining Consulting Quest, Laurent was Executive Vice President Oil and Gas at Solvay and Senior Partner Transformation at Oliver Wyman.