Organization & Governance-1

Wednesday, January 18 2023

This week in
Consulting

Best Practices for Organization & Governance in 2023

Editorial

I am a big fan of the RASCI Methodology. Had used this methodology for the first time for a large gas company many years ago. This first brush with RASCIs was a rocky one, though. Blame it on a poor attempt to translate the methodology.

Indeed ‘A’, usually standing for Accountable,  became “acteur” (stakeholder), and ‘R’ usually standing for Responsible became “Responsible” (accountable). So for those that know the methodology, the A just became the R and the R the A … you can imagine the surprise of the other European teams when we shared our results. For the others, go straight to the article included in this edition.

Designing organizations is much more complex than simply crafting an organization chart. You need to make sure that the organization system is working properly considering, at the same time, the structure, the processes, the culture, and the people. All this without jeopardizing the dynamics in the existing set-up by creating unnecessary anxiety.

In this issue of This Week in Consulting, we explore good practices to make the matrix work, how to change behaviors, how to define and embed values, how to avoid losing momentum during a reorganization and how organization design can make or break a deal.

Enjoy the read. Feel free to comment. Would love to hear your views.

Laurent THOMAS

Laurent THOMAS

Chairman Consulting Quest

This week’s must read

In This Week’s Must Read,  how to change behaviors, how to define and embed values, how to avoid losing momentum during aa reorganization and how organization design can make or break a deal.

Following the conclusion of an M&A deal, companies need to undergo an organization design process as a part of their post-merger integration (PMI).  When organization design is done poorly, the two businesses remain misaligned, destroying value. Conversely, when it’s done right, leadership teams can capture the full projected value from a deal and set up the new entity for long-term success. This insightful piece from BCG offers five imperatives that companies can follow to capture the full projected value from an M&A  deal.

Lianne Pot, Daniel Friedman, Mic Rosiello, Travis Meyer, and Michele Brocca @BCG

This week’s media

Organization design is the blueprint you create to ensure that your organization has the suitable structures and resources to deliver on the business strategy. This video explains what Organizational Design (or OD) is and how it contributes to the success of an organization. Find out everything you need to know about Organizational Design in this video.

Thought Leadership

Your company must be proud of its core values and leaves no stone unturned when it comes to displaying them. But are your employees living those values? Do they work in a way that supports these values? If not, your company has failed to build an emotional connection with your employees. And unlived values are a sure formula for failure in the war to attract and retain top talent. What are the three things you need to do to embed values into your company culture?

Louis Efron @Gallup

The success of designing a great organization process, or system ultimately rests with its people but it’s up to leadership to create an environment in which employees embrace and adopt new behaviors. Inspiring people to change is an essential leadership skill. Leaders can take their cues from behavioral science to create a change-embracing environment through nudges, feedback loops, and reinforcement.

Tracy Thurkow and Adélaïde Hubert @Bain & Company

The organization design process is one of the most emotional ones and often leads to the so-called “Organization Design Energy Gap”, which is a sum total of several emotions — uncertainty, fear, confusion, and skepticism. It most commonly arises in the early phase of an org design initiative. When handled by senior leaders with intention and authenticity, it accelerates the organization’s design process. Failure to do so can turn organization design initiatives into an unproductive process. Read this article know how to how to anticipate the Energy Gap and how to address it.

Mackenzie Luong and Keri Macaluso @Kates Kesler

RASCIs is a way to visualize and organize cross-team collaboration. It is a chart that helps teams collaborate by specifying who is responsible for which tasks. RASCIs are extremely useful especially when the division of responsibilities and tasks gets tricky. This article covers the basics of this management technique.

Marley Wagner @ESG

This week’s consulting news selection

Ending a week-long speculation, EVO confirmed the acquisition of Complete Business Solutions (CBS), a leading provider of business supplies and services. Andrew Gale, CEO of EVO stated that CBS is a great addition to the EVO group of companies and will operate as a stand-alone business. |@AKPMG

Ending a week-long speculation, EVO confirmed the acquisition of Complete Business Solutions (CBS), a leading provider of business supplies and services. Andrew Gale, CEO of EVO stated that CBS is a great addition to the EVO group of companies and will operate as a stand-alone business. |@EVO Group

Yvette Austin Smith,  a recognized finance expert has joined FTI Consulting’s Compass Lexecon subsidiary as a Senior Managing Director and Chair of its Global Finance practice.  In addition to providing expert testimony, Ms. Austin Smith advises special board committees on M&A litigation matters and serves as an independent fiduciary and bankruptcy trustee.|@FTI Consulting

Nicola Hodson is the new Chief Executive of IBM in the UK and Ireland. Dr Hodson succeeds Sreeram Visvanathan who is leaving IBM following a 22-year career|@IBM

Chairman and Co-founder at | + posts

Laurent is the Chairman and Co-founder of Consulting Quest. Focused on greater value creation, and being thoroughly familiar with Consulting, Laurent has sourced and sold millions of dollars worth of Consulting over the course of his career. Prior to joining Consulting Quest, Laurent was Executive Vice President Oil and Gas at Solvay and Senior Partner Transformation at Oliver Wyman.

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