Editorial
Change is a given in today’s business world, yet managing it effectively remains a challenge for many organizations. A recent survey shows that while nearly all leaders plan significant transformations, only 30% are confident in their ability to execute them successfully. This gap reflects the complexity of change management, a process fraught with challenges—from poor planning and change fatigue to inadequate communication.
In an age where organizations must embrace continuous change, a clear blueprint—one driven by technology and innovation—is crucial for success. This is where change management consultants come in. Expert consultants provide the strategies and insights necessary to navigate complex transitions, particularly in scenarios where resistance to change or productivity losses threaten progress.
In this edition of This Week in Consulting, we explore essential principles, tools, and strategies in change management that drive lasting transformation. We also examine Kotter’s “surround sound” approach, an innovative communication strategy that diverges from the traditional “burning platform” or “top-down cascade” models. We invite you to join the conversation. Share your thoughts, challenges, and triumphs in change management with us—let’s navigate this complex terrain together.
Laurent THOMAS
Chairman Consulting Quest
This week’s must read
In this edition of This Week in Consulting, we explore essential principles, tools, and strategies in change management that drive lasting transformation.
Accenture introduces the Change Capability Quotient, a blueprint for organizations to excel in continuous change, driven by technology and innovation. While 96% of leaders plan significant transformations, only 30% feel confident in their capabilities. By embracing proven strategies, organizations can join the elite ‘Reinventors’ who consistently outperform.
This week’s media
Discover what sets Prosci apart in the world of change management. In this interview, Tim Creasey dives deep into the foundations of Prosci’s methodology, explaining key change management principles and the concept of change success. Watch the video to gain valuable insights into how Prosci helps organizations achieve lasting transformation.
Thought Leadership
Kalleid explores the complexities of change management, highlighting challenges such as poor planning, change fatigue, and inadequate communication. Effective strategies include detailed planning, continuous improvement, employee engagement, and strong communication channels. With a post-COVID shift in business operations, companies must adapt to thrive, often needing external consultants for successful transitions.
Kotter highlights how organizations can navigate today’s rapid changes using a ‘surround sound’ communication strategy. Unlike traditional ‘burning platform’ and ‘cascaded’ methods, this approach activates the brain’s Thrive Channel, fostering collaboration and sustained performance. Empowering peer-to-peer communication and opportunity-focused engagement is key to thriving in a volatile landscape.
NMS Consulting highlights the importance of change management consulting to ensure smooth business transitions. Expert consultants help organizations navigate challenges like employee resistance and productivity loss through effective planning, communication, and training. Case studies demonstrate how tailored strategies led to successful implementations and increased efficiency.
Capgemini emphasizes the critical role of Organizational Change Management (OCM) in ensuring successful adoption of AI and automation. Effective OCM focuses on addressing employee resistance, engaging stakeholders, and fostering trust in new technologies. By integrating change management with digital projects, organizations can achieve ROI and sustained transformation.
This week’s consulting news selection
Delta Capita acquires Aurora, enhancing its CLM advisory, technology integration, and process optimization services for financial institutions with technology-agnostic, independent expertise.|
Cooper Perry expands its digital capabilities by acquiring award-winning NetSuite consultancy MacroFin, marking its 11th deal in under two years. Targeting £185m turnover.|
HKA strengthens its Asia Pacific presence with Stephen Rae and Chris Clark joining as Partners in Construction Claims and Expert Services, enhancing their Australia-based consulting capabilities.|
PKF’s National Executive announces the appointment of Dr. Lana Weldon as National Chief Operations Officer for PKF Australia.|
Laurent is the Chairman and Co-founder of Consulting Quest. Focused on greater value creation, and being thoroughly familiar with Consulting, Laurent has sourced and sold millions of dollars worth of Consulting over the course of his career. Prior to joining Consulting Quest, Laurent was Executive Vice President Oil and Gas at Solvay and Senior Partner Transformation at Oliver Wyman.
