Chatbots will become a primary customer service channel: Gartner – InfotechLead.com

It's no news that indirect procurement is a complex job. But what are the factors that make it complex?

Well, that calls for a deep discussion. Fragmentation, decentralization, less than adequate talent inflow – multiple factors may add to the complexity of indirect procurement.

In today's episode of our Procurement Game Changer podcast series, sourcing expert, John Dockins takes a close look at all these and more.

If you’re interested in taking the complexities out of indirect procurement, this episode is for you.

#interview #IndirectProcurement #ProcurementGameChangers
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When we started Smart Consulting Sourcing, we weren’t sure exactly where it would lead.
Today, it gives us immense pleasure to see that SCS has become a valuable resource for Procurement Leaders. It's hard to believe that it's been 100 episodes already, but time really does fly when you're having fun.
With that in mind, we are presenting this special episode to recall and relive the little victories of this awesome journey, albeit the fact that we had our share of rainy days as well!
I have Laurent -- the chairman of Consulting Quest, with me to anchor the conversation with his signature style, laced with inimitable wit and unmatched sense of humor.
So, whether you've been with us from the very beginning or you're just joining us now, we hope you enjoy this special episode. Do let us know what you found inspiring or made you smile!
#interview #Throwback #smartconsultingsourcing
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Writing well-defined requirements is the cornerstone of a successful consulting project. Even when you don’t organize a tender..

On this week’s Smart consulting Sourcing podcast, Consulting Sourcing Expert Hélène Laffitte discusses about the RFP for Consulting services.
#sourcing #smartconsultingsourcing #podcast
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When you launch a project, you know that assigning an independent task force can bring focus, speed, which is sometimes enough for the success of a project. Lets see what could be your options.

On this week’s Smart consulting Sourcing podcast, Consulting Sourcing Expert Hélène Laffitte explains how Make or buy strategy looks like for the consulting category.
#sourcing #smartconsultingsourcing #podcast
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Consultants can bring value to their clients that can be eiher technical or political. And it is important to measure that value.But how do you that exactly?

On this week’s Smart consulting Sourcing podcast, Consulting Sourcing Expert Hélène Laffitte explains how to measure the performance of a consulting project.
#sourcing #smartconsultingsourcing #podcast
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168 4

Working with consultants can help client organizations to accelerate their projects. But when is the right time to work with consultants?

On this week’s Smart consulting Sourcing podcast, Consulting Sourcing Expert Hélène Laffitte & Laurent Thomas discuss value creation and timing when working with consultants.
#sourcing #smartconsultingsourcing #podcast
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----------------
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Procurement strategy outlines how an organization will go about procuring goods and services.
You always stay focused on your business goals with a sound procurement strategy in motion.
Consulting can influence the entire strategy and is frequently utilized to accelerate it.
Optimizing consulting spend is all about anticipation and identification of the best options for different types of projects.
Different levers help in designing the procurement strategy for consulting and they include consulting strategy, make-or-buy strategy, consulting procurement process, and the like.

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Companies are improving the way they source their consultants, the industry itself is evolving. Let's look at why and how.

On this week’s Smart consulting Sourcing podcast, Consulting Sourcing Expert Hélène Laffitte explains how the consulting industry is evolving.
#sourcing #smartconsultingsourcing #podcast
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Why does the procurement need ideation channels in procurement?  In this  episode of our Procurement Game Changers Podcast series, our guest, Susanne Thöle, the procurement director at Uniper, explains it all.

Here’s a clue -- it's not just an improved bottom line. Hear her discuss some exciting ideation implementation programs for her organizations. Know how to make your organization buy in your ideation initiative.

Join these two procurement gurus as they discuss cases and industry scenarios about the implementation of the ideation process in the procurement for organizational growth.
#ideationinprocurement #Procurementgamechangers #interview
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