This Week in Consulting

Friday, June 8th, 2018

Government in An Era of Digital Disruption


“Experimentation and fresh thinking are required. This must include a fundamental rethinking of how government is structured to encourage collaboration across departments, eliminate silos, and create an agile organization.”

Global economies are in the midst of unprecedented technological change including an explosion in automation, the takeoff of AI, and rapid advances in fields such as nanotechnology and genomics. This disruption affects just about every aspect of society—from industrial strategies and competitiveness to the labor market to the way government itself functions. As a result, governments will need to manage issues arising from these emerging technologies at the same time embrace digitization in their own operations.

This Week’s Must Read features an insight piece from BCG, in which the consultants examine the significant challenges governments in adapting to disruptive changes in the labor market and provide viable solutions.

Read on to Find out More: “Government in An Era of Digital Disruption”, featuring Vincent Chin , Christopher Malone , J. Puckett , and Alexander Türpitz from Deloitte.

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Can government be run like the Internet, permissionless and open? Coder and activist Jennifer Pahlka believes it can — and that apps, built quickly and cheaply, are a powerful new way to connect citizens to their governments — and their neighbors.


  • Brickendon Expands into Canada with Toronto Office: CAs the effects of Brexit threaten to hamper the performance of the British financial sector, many firms are looking to pan-Atlantic expansion in order to ensure their growth. Brickendon, a rapidly growing British consultancy, has turned its attention to Canada, opening a Toronto office to bolster its existing presence in North America. | Brickendon Press Release
  • U.S. Consulting Fees Climb to $63.2 Billion on Tax, Digital Transformation: U.S. spending on consultants hit a fresh record last year as executives and government officials sought advice on navigating the new tax law and evolving technology. The U.S. consulting revenues rose 8.1% to $63.2 billion in 2017, from $58.7 billion in 2016. | Wall Street Journal
  • BCG Make £2 Million Contract with Brexit Department: BCG has landed a £2 million contract from the UK government’s Department for Exiting the EU (DExEU). The American consulting giant now holds at least five Brexit contracts as scrutiny grows on the Government’s perceived overreliance on consultancies to help engineer a ‘smooth’ Brexit. | Evening Standard
  • Deloitte to Invest £430 Million in Bolstering Cyber Security Defences: As cyber threats continue to evolve, threatening the security of consulting firms and clients alike, Deloitte has announced plans to significantly boost its cyber security offering. Having already commenced a hiring spree in the field in Europe, the firm will now invest £430 million into its cyber security line, following a major breach of its defences in 2017. | Consultancy uk


  • Re-booting Government As aBridge to the Digital Age: It is perhaps inevitable that our policymaking institutions lag behind the technological developments that fuel the digital transformation, but the gap is widening and with it the opportunity to shape the transformation to address long-standing concerns such as low productivity, age dependency and access to healthcare.  | Andy Wyckoff, OECD
  • Emerging Technologies Make Their Mark on Public Service: Among the foremost missions of government is to improve the delivery of public service and meet the rising expectations of citizens. Intelligent technologies have the potential to play a transformative role in meeting public service agencies’ key challenges. | Chris Gray, Terry Hemken, Accenture
  • Leading Government in the Digital Age: Being a leader in the digital age demands thinking, acting, and reacting differently. Government leaders have a great opportunity to harness the changes brought by the digital age to better serve citizens and support the workforce.  | Kelvin Womack, John Forsythe, David Dye, Deloitte Consulting
  • Technology-powered Experience in the Public Sector: In an age where technology is evolving, connecting, and advancing at an increasing pace, it’s never been more important for public sector agencies to focus on their core missions to determine where new solutions can advance the citizen experience.  | Bryan Wagner, North highland


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Hélène Laffitte is the CEO of Consulting Quest, a Global Performance-Driven Consulting Platform and author of “Smart Consulting Sourcing”, a step by step guide to getting the best ROI from your consulting. With a blend of experience in Procurement and Consulting, Hélène is passionate about helping Companies create more value through Consulting.

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